Privacy policy

Welcome to Multiplier IQ. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit www.multiplieriq.com.au (the “Site”) or use our services.

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1. Who We Are

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Multiplier IQ (“we”, “us” or “our”) is an Australian company dedicated to providing business‐listing multiples and valuation tools to professional brokers and advisors.

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2. What Information We Collect

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a. Information You Provide Directly

• Account Data: name, email address, password.
• Profile Data: company name, role, region.
• Communications: support tickets, survey responses, marketing preferences.

b. Automatically Collected Information

• Usage Data: pages visited, time on page, click activity.
• Device Data: IP address, browser type, operating system, device identifiers.
• Cookies & Tracking: session and persistent cookies, Google Analytics, and similar technologies.

3. How We Use Your Information

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We process your data to:

1. Provide & Improve Services. Deliver our platform, troubleshoot issues, and refine features.
2. Communicate. Send account notices, updates, marketing emails (with your consent), and support responses.
3. Analytics & Insights. Understand usage patterns, perform trend analysis and power our recommendation engine.
4. Security & Compliance. Monitor for fraud, protect against abuse and comply with legal obligations.

4. Cookies & Tracking Technologies

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We use cookies and similar tools to:

• Remember your login session and preferences.
• Analyse Site performance and user behaviour.
• Serve relevant marketing and onboarding messages.

You can control cookies via your browser settings. Disabling cookies may impact Site functionality.

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5. Disclosure of Your Information

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We may share your data with:

• Service Providers: hosting, analytics, email delivery and payment processors, bound by confidentiality agreements.
• Legal Authorities: when required by law or to protect our rights and property.
• Business Transfers: in connection with a merger, acquisition or sale of assets, subject to confidentiality.

6. Data Security

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We implement reasonable technical and organisational measures—including encryption, access controls and network security—to protect your information against unauthorised access, disclosure or alteration. However, no internet transmission is fully secure; please exercise caution when transmitting sensitive information.

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7. Data Retention

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We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce our agreements. After that, we delete or anonymise your data.

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8. Your Rights

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Under the Australian Privacy Act 1988, you have the right to:

• Access & Correction: request a copy of your personal data or ask us to correct inaccuracies.
• Withdraw Consent: opt out of marketing communications at any time.
• Complaint: lodge a privacy complaint with us or the Office of the Australian Information Commissioner (OAIC).

To exercise these rights, please contact us at privacy@multiplieriq.com.au.

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9. Changes to This Policy

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We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised date at the top of this page and, where appropriate, notify you by email.

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10. Contact Us

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If you have questions or concerns about this policy, reach out to:
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Multiplier IQ
Email: support@multiplieriq.com.au
Website: www.multiplieriq.com.au/contact

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Thank you for trusting Multiplier IQ with your data.

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We’re committed to keeping it safe and transparent.

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